Operations Manager / Supply Chain Services Industry -- Central PA Location

Location: Harrisburg, PA
Date Posted: 01-26-2018
Experis is seeking an Operations Manager for a Global Supply Chain Services client of ours at a facility located in central Pennsylvania (near Harrisburg.)  The Operations Manager will need to be self-driven, as they will play a major role in this 1-million square-foot start-up facility. The Operations Manager will be responsible for delivering customer and internal SLA's within budget, and lead Operational, Quality, Inventory, Engineering and supporting teams. Must have a proven track record in large-scale, omni-channel (retail, e-commerce, warranty) operations, Reverse Logistics experience would be a plus, leadership experience is essential with demonstrated ability to work well in a fast-paced environment.


- Manage all daily activities (receiving, order fulfillment, inventory control, product returns, carrier coordination) and hourly employees in a state of the art, high volume warehouse / distribution environment.
- Ensure the appropriate resources are assigned to the account; all services provided meet or exceed established customer SLA and internal metrics.
- Achieve the planned earnings, growth and expansion of business within the Distribution Center.
- Works with key decision makers of designated account(s) and internal solutions team to set mutually beneficial annual goals and strategize to increase utilization of all services and programs, meet/exceed budget goals and ensure customer satisfaction.

- Must have a proven track record in large-scale, Omni-Channel (retail, e-commerce, etc.) operations in the area of 40,000 items a day or more.
- Minimum 5-10 years Operations Manager experience, including on-line fulfillment; preferred to be in outsourced supply chain operations.
- Extensive experience within an automated, pick, pack and ship environment.
- Forward and Reverse Logistics experience a plus.
- SAP experience, and Warehouse Management System (WMS) experience would be critical.
- Minimum Bachelors Degree or related experience.

If you feel you are qualified and interested in this opportunity, please include both an email address and a phone number with your resume and application.

For further information, contact:
Michael Spiro, Director of Recruiting
Experis Finance, Ohio Region
Phone: 216-901-8616
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